Basic E-Mail Settings

RackCorp supports mail auto discovery. This is a feature built into modern email clients that allows the email program to obtain the correct mail settings for a user based just on their email address and password.

This works for POP, IMAP and Exchange email options on RackCorp.

If you do not wish to use auto discovery, standard email settings are supported including optional SSL and TLS encryption between the end user and RackCorp mail servers.

Email Settings | POP/IMAP

Choose POP OR IMAP email server. IMAP is generally recommended.

POP Email downloads entire emails to your device before they can be viewed and optionally deletes them from the server.

IMAP downloads a header of the email first so the sender, subject, date can be previewed and keeps all the mail on the server.

Global Common Settings:

Email

you@example.net

Username

you@example.net

Password

your_password

Incoming Server

mail.rackcorp.com

Outgoing Server

mail.rackcorp.com

Outgoing Server Type

SMTP

Outgoing Server Username

you@example.net (or tick ‘same as incoming’) if available

Outgoing server password

your_password

Webmail

https://webmail.rackcorp.com

 

USA Common Settings:

Email

you@example.net

Username

you@example.net

Password

your_password

Incoming Server

mail.us.rackcorp.com

Outgoing Server

mail.us.rackcorp.com

Outgoing Server Type

SMTP

Outgoing Server Username

you@example.net (or tick ‘same as incoming’) if available

Outgoing server password

your_password

Webmail

https://webmail.us.rackcorp.com

 

Mongolia Common Settings:

Email

you@example.net

Username

you@example.net

Password

your_password

Incoming Server

mail.mn.rackcorp.com

Outgoing Server

mail.mn.rackcorp.com

Outgoing Server Type

SMTP

Outgoing Server Username

you@example.net (or tick ‘same as incoming’) if available

Outgoing server password

your_password

Webmail

https://webmail.mn.rackcorp.com

 

Choose a type of encryption from SSL or TLS. TLS is recommended for compatibility.

POP

POP with SSL

POP with TLS or STARTTLS

Incoming Server Port: 995

Outgoing Server Port: 465

Incoming Server Port: 143

Outgoing Server Port: 25

IMAP

IMAP with SSL

IMAP with TLS or STARTTLS

Incoming Server Port: 993

Outgoing Server Port: 465

Incoming Server Port: 143

Outgoing Server Port: 25

RackCorp global webmail for standard email is available at https://webmail.rackcorp.com

Email Settings | Exchange

To setup exchange email accounts in your client, the recommended way is to use auto discover with an exchange compatible mail client or use Outlook Web Access (OWA, Microsoft’s implementation of webmail, web based version of the Outlook email client for Exchange Email).

Supply your email address and password to the email client and it will perform the setup process. The setup process on most clients this will also setup Calendar, Tasks and Contacts. On Mobile devices, a device security policy may be applied by the setup process.

The address for OWA varies depending on the region and is available in your Outlook account information

https://mail.ex1.rackcorp.com is the global OWA system

https://mail.ex1.rackcorp.mn is the Mongolian OWA system

mail.ex1.rackcorp.com is the primary RackCorp Exchange server if manual configuration is desired

Figure 1 Outlook Web Access (OWA) webmail on RackCorp


Revision #11
Created 27 June 2022 09:33:35 by Dominic
Updated 10 August 2023 06:24:43 by RackCorp